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prices & bookings
How do I book you?
If you love our vibe, please fill in our enquiry form here on our website! You will hear from our admin team within 1-2 business days with a personalised quote brochure for your chosen package and information on how to book. We require a $200 deposit to secure your wedding date with our team. Once this is paid, you’ll receive a welcome email and you are all booked with us!
Are there any additional costs?
Our packages are ALL INCLUSIVE. You will not be charged any additional fees for application of hair extensions, bun padding, extra long hair or for your bridal trial. These are all covered under our package pricing.
There are some things you may like to add on to your wedding services such as an extra bridal trial, or flower girl services. You can find these listed under our pricing.
Do you travel outside of the regions listed in your packages?
Yes, we welcome enquiries to other areas and love destination weddings! The travel fee is upon enquiry, and accommodation may need to be provided for the night before depending on the location.
What brand of makeup do you use?
We don’t exclusively use a certain brand, but a selection of all our favourite products from different luxury & professional brands. Some of our faves include Dior, Hourglass, Too Faced, M.A.C, Benefit & Charlotte Tilbury.
How far in advance should I book?
We like to encourage our brides to start looking at securing the vendors you love as soon as you have locked in your wedding date with your venue, to avoid disappointment. If you wait, it could mean missing out on a vendor you had your heart set on.
For our bridal team, dates are booking out fast and well in advance. I would recommend providing at least 9-12 months notice, but always enquire with us even if your date is coming up soon. We’ll do everything we can to cater to you if our availability allows.
When should I have my bridal trial?
We recommend having your trial any time from 3 months before your special day. This ensures you have a clear vision in mind of how your wedding will look as well as the finer details like your jewelry, hairpiece, veil, flowers, and we can create a look to perfectly complement your style. We’ll be in touch via email 3 months out to remind you to book in!
Do I have to have a trial?
No, trials are optional but they are included in your bridal package. Your preview session is a great opportunity to meet your artists ahead of the big day, trial your chosen look and let us know of any adjustments you would like to make for the day. We like to think of our trials/previews as a starting point. From there, tweaks are made on the day to turn it into your dream bridal look.
What happens at my trial?
We will have a thorough consultation with you to discuss ideas for your hair and makeup, your needs, expectations and how you envision your look before deciding on the style we will try. Have a few inspiration photos ready for your hair and makeup, and some photos of your dress and bridesmaid dresses is also an advantage so we can ensure your entire look is seamless and goes with the overall theme of your wedding.
Afterwards we will take photos for our reference and take notes of the products that were used and your likes/dislikes/any adjustments that were made. Allow approx 2 hours for a hair and makeup trial.
How do I prepare?
Please come to your appointment with cleansed skin, no makeup, and wash & blow-dry your hair smooth 24 hours beforehand (2 shampoos and condition mid-lengths to ends). Have a few inspiration photos ready for your hair and makeup, and some photos of your dress and bridesmaid dresses is also an advantage so we can ensure your entire look is seamless and goes with the overall theme of your wedding.
How many looks do we cover at my trial?
We will create one complete look, with minor adjustments and tweaks to ensure it is perfect for you. If you would like to trial a second look, please ask us about the possibility when booking your trial (additional fees apply, $120 per additional look for either hair or makeup).
How do I prepare for my hair & makeup?
The night before, please cleanse & gently exfoliate your face, apply a hydrating sheet mask (we love the Go-To brand) and moisturise. Wash & blow dry your hair smooth 24 hours beforehand (2 shampoos and condition mid-lengths to ends). This applies to all having their hair/makeup done.
Please also have some inspiration photos ready to show your professionals, preferably from our instagram or website.
For your wedding hair and makeup, we will require an open & well ventilated space with a large table area near natural light & a powerpoint.
How many artists will be there on my day?
This depends on the size of your bridal party. For hair and makeup packages with between 4-7 people, we allocate 2 professionals. If your bridal party is 8+ you will have a 3rd or possibly even a 4th professional. Our team can easily cater to large bridal parties by adding additional professionals to look after you. (Please ensure there is adequate space for 3-4 professionals to set up if you have a large group.)
How long do you take per person?
Contact us and we will provide you with a schedule for your hair/makeup on your wedding day. We allow approximately 1 hour per person, or longer for extra long and thick hair types or application of hair extensions.
What time should we finish with hair & makeup?
We recommend checking with your photographer regarding the time they would like your hair and makeup completed ready for photos. From past experience, this time is usually about 1.5 hours before you are due to leave for your ceremony.
Do you only do makeup & hair for weddings?
No, we offer our services for all occasions such as formals, races, hens nights, photo shoots, engagement parties. Feel free to get in touch for more information.
How do I go about postponing my wedding and are there fees involved?
Please email us at firstname.lastname@example.org to confirm your postponement. If you already have a new date, please include this in your email. We will update your details and transfer all funds paid to your new date. There are no fees associated with postponing but don’t forget if you select a date we are fully booked for, you will forfeit all monies paid. It is best to work with us when selecting your new date.
If my wedding is cancelled due to COVID, do I get my money back?
If you are cancelling your wedding & do not plan to book an alternative date, any monies paid will be retained to cover administration costs and other expenses incurred up until that time, including loss of income.
My bridesmaids can’t make it due to border closures. Can they be taken off the booking?
The number of services as confirmed on your invoice at the time of booking is final. That person may be replaced with another friend, family member or guest, or will need to be paid for. If you’re unsure about someone, please leave them off your enquiry. We can always add services at a later time.
Rachael was my hair and make-up artist and wow, I don’t even know where to start! I received a call from Rachael the day before the wedding to confirm some details and I could tell from her voice that she was chilled out and pleasant (exactly the kind of energy that a bride needs to have around her on the big day 🙂 ). Rachael arrived exactly on time, set up her products, offered polite and distracting conversation (also what I needed 🙂 ). She asked each of us what kind of coverage we would like, and with very little direction from us she absolutely nailed it! 4 Very different women got their make-up done, and every single one was over the moon with the results!! With over 23 years experience, I can say with absolute confidence that you are in GREAT hands with Rachael